Last updated: 17 July 2026
Skye is salon and spa management software operated by SKYE SYSTEMS LLC, a Wyoming (USA) limited liability company (registration no. 2026-002017903), with registered address at 5830 E 2nd St, Ste 7000 #36958, Casper, Wyoming 82609, USA("Skye", "we", "us"). You can reach us about privacy at info@skye-app.com.
As we are established outside the EU, we are appointing a representative in the European Union under Article 27 GDPR; their name and address are published here before we serve EU data subjects.
Skye plays two roles. For a salon's own clients and staff, the salon is the data controller and Skye is its data processor(we handle that data only on the salon's instructions, under our Data Processing Agreement). For the salon owner's own account, our billing, and product analytics, Skye is the controller. This notice covers both, and says which role applies where.
On the salon's instructions we process its clients' details (name, contact, date of birth, booking and treatment history, notes, marketing preferences), payment and invoice records, and staff details and schedules. The salon decides why this data is used; we provide the tools. Salon/spa treatment history can be health-adjacent, so we treat it with extra care.
We use a small set of vetted sub-processors (database, hosting, payments, email, error monitoring). The current list, with each one's role and location, is on our Sub-processors page. We do not sell personal data.
We keep data only as long as needed for its purpose. Invoices and payment records are kept for the period Spanish law requires (currently six years). Salons can set an automatic anonymization period for inactive clients. Activity and error logs are kept for short windows (90 to 180 days). When we anonymize a record, personal details are irreversibly removed and only legally required financial fields remain.
You can ask to access, correct, delete, or receive a copy of your personal data, object to or restrict certain processing, and withdraw consent. If your data is held by a salon (Skye acting as processor), send your request to that salon; we give salons the tools to answer it. For data where Skye is the controller, contact us at info@skye-app.com. You can also complain to the Spanish Data Protection Agency (AEPD, aepd.es).
Skye is established in the United States, and some of our sub-processors are outside the EU (Stripe, Postmark, Sentry). Where personal data reaches them, we rely on an appropriate Chapter V transfer safeguard, being finalized before launch; all other data stays in the EU. Our sub-processors and their locations are listed on our sub-processors page.
This section applies to residents of California (and gives US residents generally the same choices) under the California Consumer Privacy Act, as amended by the CPRA.
To make a request, contact us at info@skye-app.com (for data a salon holds, contact that salon). We honor verifiable requests covering the preceding 12 months and respond within the timeframes the law requires.
The app uses only essential cookies needed to sign you in and keep the app working. We do not run advertising or analytics trackers in the app.
If we change this notice we update the date above and, for material changes, tell you in the app or by email.